Jiheng Zhang

张季恒

Professor
Department of Industrial Engineering and Decision Analytics
Hong Kong University of Science and Technology

About

Jiheng Zhang is a Professor and the Head of the Department of Industrial Engineering and Decision Analytics at HKUST, where he also holds a joint appointment in the Department of Mathematics. His research interests include stochastic modeling and optimization, statistical learning, numerical methods, and algorithms, with applications in operations management, large communication networks, and financial technology. He serves as an associate editor for several top journals, including Operations Research, Stochastic Systems, and Probability in the Engineering and Informational Sciences. Since 2018, he has been the Director of the Elliptic Lab, leading various applied projects with industry partners such as Huawei and Webank. He holds several patents in areas such as large-scale production planning and blockchain consensus mechanism design. He earned his Ph.D. in Operations Research from the H. Milton Stewart School of Industrial and Systems Engineering at the Georgia Institute of Technology in 2009. He also holds an M.S. in Mathematics from Ohio State University and a B.S. in Mathematics from Nanjing University.

张季恒现任香港科技大学工业工程与决策分析学系系主任,并兼任数学系教授。他的主要研究兴趣包括随机建模与优化、统计学习、数值方法和算法,及其在运营管理、大型通信网络和金融科技中的应用。他担任多个学术期刊的副主编,包括《Operations Research》、《Stochastic Systems》和《Probability in the Engineering and Informational Sciences》。自2018年以来,他担任Elliptic实验室的联合主任,致力于与行业伙伴(如华为和微众银行)合作的多个实际项目。他与这些行业合作伙伴在大规模生产规划和区块链共识机制设计方面拥有多项专利。他于2009年在佐治亚理工学院H. Milton Stewart工业与系统工程学院获得运筹学博士学位,之前在俄亥俄州立大学取得数学硕士学位,本科毕业于南京大学数学系。

Research Interests

Applied probability Stochastic optimization Reinforcement learning and bandits LLM finetuning and optimization Service systems LLM Inference Online marketplaces Dynamic pricing

Working Papers

  • When to Match: A Cost-Balancing Principle for Dynamic Markets

    Jie Liu, Hailun Zhang, Jiheng Zhang

  • Large-Scale LLM Inference with Heterogeneous Workloads: Prefill-Decode Contention and Asymptotically Optimal Control

    Ruihan Lin, Zezhen Ding, Zean Han, Jiheng Zhang

  • Automated Analysis for Operations Research: Achieving Data Efficiency and Reliability with Large Language Models

    Zezhen Ding, Tianlong Chen, Jiheng Zhang

  • Learning to Bid in Non-Stationary Repeated First-Price Auctions

    Zihao Hu, Xiaoyu Fan, Yuan Yao, Jiheng Zhang, Zhengyuan Zhou

  • Staffing under Taylor's Law: A Unifying Framework for Bridging Square-root and Linear Safety Rules

    L. Jeff Hong, Weihuan Huang, Jiheng Zhang, Xiaowei Zhang

  • Efficient Transfer Learning via Causal Bounds

    Xueping Gong, Wei You, Jiheng Zhang

Publications

2026

  • Minimax Optimality in Contextual Dynamic Pricing with General Valuation Models

    Xueping Gong, Wei You, Jiheng Zhang

    Operations Research, 2026

  • Insensitivity of Proportional Fairness in Critically Loaded Bandwidth Sharing Networks

    Maria Vlasiou, Jiheng Zhang, Bert Zwart

    Queueing Systems, 2026

2025

  • Data Sharing in the Metaverse with Key Abuse Resistance Based on Decentralized CP-ABE

    Liang Zhang, Zhanrong Ou, Changhui Hu, Haibin Kan, Jiheng Zhang

    IEEE Transactions on Computers, 74(3), 901-914, 2025

  • MADRNet: Morphology-Aware Dual-path Reversible Network for Sperm Classification

    Fan Yang, Jingzhang Sun, Honglan Huang, Liang Zhang, Jiheng Zhang

    IEEE Journal of Biomedical and Health Informatics, 2025

  • Effort Decisions in Contests with Shared Attributes

    Jiahao He, Jiheng Zhang, Rachel Q. Zhang

    Mathematics of Operations Research, 2025

  • Improving Blockchain Consistency Bound by Assigning Weights to Random Blocks

    Xueping Gong, Qing Zhang, Huizhong Li, Jiheng Zhang

    Operations Research, 73(4), 2156-2176, 2025

  • Efficient Graph Bandit Learning with Side-Observations and Switching Constraints

    Xueping Gong, Jiheng Zhang

    AAAI, 39(16), 16871-16879, 2025

  • Unveiling Discrete Clues: Superior Healthcare Predictions for Rare Diseases

    Chuang Zhao, Hui Tang, Jiheng Zhang, Xiaomeng Li

    WWW, 1747-1758, 2025

2024

  • Routing and Staffing in Customer Service Chat Systems with Generally Distributed Service and Patience Times

    Zhenghua Long, Tolga Tezcan, Jiheng Zhang

    Manufacturing and Service Operations Management, 26(5), 1674-1691, 2024

  • The Generalized $c/\mu$ Rule for Queues with Heterogeneous Server Pools

    Zhenghua Long, Hailun Zhang, Jiheng Zhang, Zhe George Zhang

    Operations Research, 72(6), 2488-2506, 2024

  • Technical Note -- Asymptotically Optimal Control of Omnichannel Service Systems with Pick-up Guarantees

    Xuefeng Gao, Junfei Huang, Jiheng Zhang

    Operations Research, 72(4), 1739-1748, 2024

  • On-Demand Ride-Matching in a Spatial Model with Abandonment and Cancellation

    Guangju Wang, Hailun Zhang, Jiheng Zhang

    Operations Research, 72(3), 1278-1297, 2024

  • RL in Markov Games with Independent Function Approximation: Improved Sample Complexity Bound under the Local Access Model

    Junyi Fan, Yuxuan Han, Jialin Zeng, Jianfeng Cai, Yang Wang, Yang Xiang, Jiheng Zhang

    AISTATS, 238, 2035-2043, 2024

  • Single-Trajectory Distributionally Robust Reinforcement Learning

    Zhipeng Liang, Xiaoteng Ma, Jose Blanchet, Jun Yang, Jiheng Zhang, Zhengyuan Zhou

    ICML, 2024

2023

  • Blockchain Operations in the Presence of Security Concerns

    Jiahao He, Guangyuan Zhang, Jiheng Zhang, Rachel Zhang

    Manufacturing and Service Operations Management, 25(3), 1117-1135, 2023

  • Achieving Near-optimal Regrets in Confounded Contextual Bandits

    Xueping Gong, Jiheng Zhang

    AAMAS, 2643-2645, 2023

  • Debiasing Recommendation by Learning Identifiable Latent Confounders

    Qing Zhang, Xiaoying Zhang, Yang Liu, Hongning Wang, Min Gao, Jiheng Zhang, Ruocheng Guo

    KDD, 3353-3363, 2023

  • Optimal Contextual Bandits with Knapsacks under Realizability via Regression Oracles

    Yuxuan Han, Jialin Zeng, Yang Wang, Yang Xiang, Jiheng Zhang

    AISTATS, 206, 5011-5035, 2023

2022

  • Simulating Multi-Asset Classes Prices Using Wasserstein Generative Adversarial Network: A Study of Stocks, Futures and Cryptocurrency

    Feng Han, Xiaojuan Ma, Jiheng Zhang

    Journal of Risk and Financial Management, 15(1), 2022

  • Approximations and Optimal Control for State-Dependent Limited Processor Sharing Queues

    Varun Gupta, Jiheng Zhang

    Stochastic Systems, 12(2), 205-225, 2022

  • A Reduction from Linear Contextual Bandits Lower Bounds to Estimations Lower Bounds

    Jiahao He, Jiheng Zhang, Rachel Zhang

    ICML, 162, 8660-8677, 2022

  • Private Streaming SCO in $\ell_p$-geometry with Applications in High Dimensional Online Decision Making

    Yuxuan Han, Zhicong Liang, Zhipeng Liang, Yang Wang, Yuan Yao, Jiheng Zhang

    ICML, 162, 8249-8279, 2022

2021

  • Consensus Mechanism Design based on Structured Directed Acyclic Graphs

    Jiahao He, Guangju Wang, Guangyuan Zhang, Jiheng Zhang

    Blockchain: Research and Applications, 2(1), 2021

  • Generalized Linear Bandits with Local Differential Privacy

    Yuxuan Han, Zhipeng Liang, Yang Wang, Jiheng Zhang

    NeurIPS, 26511-26522, 2021

2020

  • Simple Policies with Provable Bounds for Managing Perishable Inventory

    Hailun Zhang, Jiheng Zhang, Rachel Zhang

    Production and Operations Management, 29(11), 2637-2650, 2020

  • Online Demand Fulfillment under Limited Flexibility

    Zhen Xu, Hailun Zhang, Jiheng Zhang, Rachel Zhang

    Management Science, 66(10), 4667-4685, 2020

  • Dynamic Scheduling of Multiclass Many-Server Queues with Abandonment: The Generalized $c\mu/h$ Rule

    Zhenghua Long, Nahum Shimkin, Hailun Zhang, Jiheng Zhang

    Operations Research, 68(4), 1218-1230, 2020

2019

  • Virtual Allocation Policies for Many-server Queues with Abandonment

    Zhenghua Long, Jiheng Zhang

    Mathematical Methods of Operations Research, 90, 399-451, 2019

  • A Note on Many-server Fluid Models with Time-varying Arrivals

    Zhenghua Long, Jiheng Zhang

    Probability in the Engineering and Informational Sciences, 33(3), 417-437, 2019

  • Instantaneous Control of Brownian Motion with a Positive Lead Time

    Zhen Xu, Jiheng Zhang, Rachel Zhang

    Mathematics of Operations Research, 44(3), 943-965, 2019

2018

  • Management of A Shared Spectrum Network in Wireless Communications

    Shining Wu, Jiheng Zhang, Rachel Zhang

    Operations Research, 66(4), 1119-1135, 2018

2017

  • Heavy-traffic Approximations for a Layered Network with Limited Resources

    Angelos Aveklouris, Maria Vlasiou, Jiheng Zhang, Bert Zwart

    Probability and Mathematical Statistics, 37(2), 497-532, 2017

  • Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing

    Junfei Huang, Avishai Mandelbaum, Hanqin Zhang, Jiheng Zhang

    Operations Research, 65(5), 1380-1397, 2017

2016

  • A Unified Approach to Diffusion Analysis of Queues with General Patience-time Distributions

    Junfei Huang, Hanqin Zhang, Jiheng Zhang

    Mathematics of Operations Research, 41(3), 1135-1160, 2016

2015

  • The Impact of Slow Steaming of Ocean Container Transport on Global Supply Chain

    Chung-Yee Lee, Hau Lee, Jiheng Zhang

    Transportation Research Part E: Logistics and Transportation Review, 76, 176-190, 2015

2014

  • Routing and Staffing in Customer Service Chat Systems with Impatient Customers

    Tolga Tezcan, Jiheng Zhang

    Operations Research, 62(4), 943-956, 2014

  • Convergence to Equilibrium States for Fluid Models of Many-server Queues with Abandonment

    Zhenghua Long, Jiheng Zhang

    Operations Research Letters, 42(6-7), 388-393, 2014

  • Scaling and Modeling of Call Center Arrivals

    Xiaowei Zhang, Jeff Hong, Jiheng Zhang

    Winter Simulation Conference, 476-485, 2014

2013

  • Staffing and Control of Instant Messaging Contact Centers

    Jun Luo, Jiheng Zhang

    Operations Research, 61(2), 328-343, 2013

  • Fluid Model of Multi-server Queues with Abandonment

    Jiheng Zhang

    Queueing Systems, 73(2), 147-193, 2013

2012

  • Separation of timescales in a two-layered network

    Maria Vlasiou, Jiheng Zhang, Bert Zwart, Rob van der Mei

    International Teletraffic Congress, 185-192, 2012

2011

  • Diffusion Approximations of Limited Processor Sharing Queues in Heavy Traffic

    Jiheng Zhang, J. G. Dai, Bert Zwart

    Annals of Applied Probability, 21(2), 745-799, 2011

2009

  • Law of Large Number Limits of Limited Processor Sharing Queues

    Jiheng Zhang, J. G. Dai, Bert Zwart

    Mathematics of Operations Research, 34(4), 937-970, 2009

2008

  • Steady State Approximations of Limited Processor Sharing Queues in Heavy Traffic

    Jiheng Zhang, Bert Zwart

    Queueing Systems, 60(3-4), 227-246, 2008

Team

PhD Graduates

Xueping Gong

2019-2024

Now Assistant Professor at School of Management, Xiamen University

Yuxuan Han

2020-2024 (co-advised with Y. Wang)

Now Post Doc at NYU

Feng Han

2020-2024

Now at Citic

Zhipeng Liang

2020-2024

Now at Jump Trading

Qing Zhang

2018-2023

Now Research Engineer at Huawei

Jiahao He

2017-2022 (co-advised with R. Zhang)

Now at Morgan Stanley

Guangyuan Zhang

2016-2021 (co-advised with R. Zhang)

Now Research Engineer at Huawei

Guangju Wang

2015-2019

Now Research Engineer at Alibaba

Hailun Zhang

2013-2018 (co-advised with R. Zhang)

Now Assistant Professor at Institute of Data and Decision Analytics, CUHK Shenzhen

Ergang Shan

2013-2017

Now Research Engineer at Cainiao

Kun Xie

2014-2017

Now Research Engineer at SF Technology

Zhen Xu

2012-2017 (co-advised with R. Zhang)

Now Assistant Professor at School of Management, University of Liverpool

Jin Fang

2010-2015

Now Assistant Professor at School of Business, Shanghai Maritime University

Zhenghua Long

2011-2015

Now Associate Professor at School of Business, Nanjing University

Jun Luo

2009-2013 (co-advised with L. Hong)

Now Professor at Antai College of Economics & Management, Shanghai Jiaotong University

Postdoctoral Fellows

Shining Wu

2015-2016

Now Associate Professor at Faculty of Business, Hong Kong Polytechnic University

Seung Bum Soh

2014-2015

Now Assistant Professor at College of Business Administration, Sejong University

Patents

P5 Application

An Offline Auto Load Balancing Algorithm for Multiple EV Charging Piles

US-20250128634-A1 | 2025-04-24 | Jiheng Zhang, Wenzhi Kong

P4 Granted

Transaction Assignment Method and Apparatus Based on Structured Directed Acyclic Graph (DAG)

US-12079804-B2 | 2024-09-03 | Jiheng Zhang, Jiahao He, Guangju Wang, Guangyuan Zhang

P3 Granted

Method and Apparatus for Creating and Adding a Block Based on a Directed Acyclic Graph and Building a Ledger

US-11868327-B2 | 2024-01-09 | Jiheng Zhang, Jiahao He, Guangju Wang, Guangyuan Zhang

P2 已授权

数据处理方法和数据处理装置

CN111950849B | 2024-07-04 | 刘昱麟, 钟韬, 韩雄威, 张季恒, 袁明轩

P1 已授权

一种生产计划的确定方法以及装置

CN109902851B | 2023-12-19 | 钟韬, 袁明轩, 韩雄威, 曾嘉, 张季恒

Miscellaneous

Side projects and other interests.